Indo Wagen Launches New Service Center Network Across 5 States

March 24, 2025

5 min read

Indo Wagen Launches New Service Center Network Across 5 States

Indo Wagen, a leading manufacturer of electric rickshaws, has announced the launch of 25 new service centers across five states in India. This expansion is part of the company's commitment to providing comprehensive after-sales support to its growing customer base.

The new service centers, located in Uttar Pradesh, Bihar, West Bengal, Haryana, and Rajasthan, will offer a range of services including:

  • Routine maintenance and servicing
  • Warranty repairs
  • Battery diagnostics and replacement
  • Spare parts availability
  • Technical assistance and driver training

"Our customers rely on their E-rickshaws for their daily livelihood. Quick and effective service support is not just a convenience—it's essential for their business continuity," said Rajan Gupta, Head of After-Sales Service at Indo Wagen. "With these new centers, we ensure that no customer has to travel more than 50 kilometers to reach an authorized service point."

Each service center is equipped with diagnostic tools and staffed by technicians trained specifically in electric vehicle maintenance. The company has also implemented a digital service management system that allows for efficient scheduling, inventory management, and service history tracking.

The expansion brings Indo Wagen's total service network to over 100 locations nationwide, reinforcing its position as the company with the most extensive service coverage in the E-rickshaw segment. Future plans include the addition of mobile service vans to reach customers in more remote areas.

E-rickshaw owners can locate their nearest service center through the Indo Wagen website or by calling the customer support helpline.

Tags:
Service Centers
Company News
Customer Support

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